Privacy policy

Toyoboshi Kogyo Co., Ltd. (hereinafter referred to as "our company") is an individual regarding the user (hereinafter referred to as "customer") of the service provided on this website (hereinafter referred to as "this service"). Regarding the handling of information including information (hereinafter referred to as "customer information"), we have established the following privacy policy (hereinafter referred to as "this policy").

1. Information to be acquired and how to acquire it

We collect personal information and service usage information as necessary when purchasing products and providing other services.

1) Personal information
  • Full name
  • mail address
  • Street address
  • phone number
  • Other information necessary for using the main store service
2) Information on using this service
  • purchase history
    Information about the history of products and services purchased from us
  • Terminal information
    Information on the device / terminal used when using this service (OS type, terminal individual identification information, etc.)
  • Log information
    Information about the operation when accessing our company (IP address, date and time of use, etc.)
  • Information obtained by tracking technology
    Information such as your behavior history on the Web obtained by using tracking technology such as cookies * (For cookies, please refer to "8. Use of Cookies and Other Technologies" in this policy.)

2. Purpose of use

We will use the acquired customer information for the purposes specified below.

  • Business necessary to provide this service such as product delivery
  • Information about this service and information on related services
  • Inquiries, confirmations, and opinions gathered from our company to improve services necessary for business execution
  • Survey conducted to refuse the use of those who intend to use our company for fraudulent or unreasonable purposes
  • Improving the services and security provided by us and our partners
  • Responding to various inquiries
  • Customer traffic measurement and behavior measurement
  • Other purposes specified in various services provided by the Company

3. Provision of personal information to a third party

We will not provide personal information among customer information to a third party without the prior consent of the customer. However, in the following cases, this does not apply and customer information may be provided to a third party.

1) When entrusting the handling of personal information, etc. to the extent necessary to provide this service. In this case, we will manage the outsourced company so that it handles personal information appropriately.
2) When disclosure is permitted based on the Personal Information Protection Law and other laws and regulations

4. Disclosure of personal information

When a customer requests disclosure of personal information based on the provisions of the Personal Information Protection Law, we will disclose it to the customer without delay after confirming that the request is from the customer himself / herself. I will. However, this does not apply if the Company is not obligated to disclose due to the Personal Information Protection Law and other laws and regulations.

5. Correction of personal information and suspension of use, etc.

1) When the customer requests correction, addition or deletion (hereinafter referred to as "correction, etc.") of the content based on the provisions of the Personal Information Protection Law because the personal information is not true. After confirming that the request was made by the customer, we will conduct the necessary investigation without delay within the range necessary to achieve the purpose of use, and based on the result, correct the content of personal information, etc. We will do so and notify the customer to that effect (if we decide not to make corrections, we will notify the customer to that effect). However, this does not apply if the Company is not obligated to make corrections, etc. under the Personal Information Protection Law and other laws and regulations.

2) The Company will provide personal information from the customer because the customer's personal information is handled beyond the scope of the purpose of use announced in advance, or because it was obtained by deception or other improper means. If you are requested to suspend or delete the use (hereinafter referred to as "suspension of use, etc.") based on the provisions of the Protection Law, and if it becomes clear that there is a reason for the request, the customer himself / herself will contact you. After confirming that the request was made, we will suspend the use of personal information without delay and notify the customer to that effect. However, this does not apply if the Company is not obligated to suspend the use, etc. under the Personal Information Protection Law and other laws and regulations.

6. Contact us

For requests for disclosure, opinions, questions, complaints, and other inquiries regarding the handling of personal information, please contact the following window.

Email cashmere@toyoboshi.co.jp

7. Revision

We will review the operational status regarding the handling of personal information as appropriate and strive for continuous improvement, and we may change this policy as necessary.

8. Use of cookies and other technologies

This service may use cookies and similar technologies. These technologies help us to understand the usage status of our services and contribute to the improvement of our services. If you want to disable cookies, you can disable cookies by changing the settings of your web browser. However, if you disable cookies, you may not be able to use some functions of our service.

English translation is for reference only